Individual entrepreneur Basovich Veronika Viktorovna (‘SELLER‘) at the online store WWW.ESKE.STORE (‘WEBSITE‘) publishes this agreement, which is a public offer agreement addressed to both individuals and legal entities (‘CUSTOMER‘) on the following:
1. The subject of the offer agreement
1.1. The SELLER undertakes to transfer ownership to the CUSTOMER, and the CUSTOMER undertakes to pay for and receive the product ordered on the WEBSITE (‘PRODUCT‘).
2. The moment of conclusion of the agreement
2.1. The text of this Agreement is a public offer (in accordance with Article 435 and Part 2 of Article 437 of the Civil Code of the Russian Federation).
2.2. The fact of placing an PRODUCT ORDER from the SELLER, both independently and through the operator, is the unconditional acceptance of this Agreement, and the CUSTOMER is considered as a person who has entered into a contractual relationship with the SELLER.
2.3. Registration of the PRODUCT ORDER and calculation is carried out by ordering by the CUSTOMER on the SELLER’s WEBSITE.
3. Characteristics of the PRODUCT
3.1. The characteristics of the PRODUCT are indicated on the SELLER’s WEBSITE as a description of the product, the necessary individual characteristics are indicated by the CUSTOMER when placing an order on the WEBSITE.
4. Price of the PRODUCT
4.1. Prices are indicated on the WEBSITE in the currency of the Russian ruble per unit of PRODUCT.
4.2. Tariffs for the provision of services for PRODUCT delivery are indicated on the WEBSITE, depending on the method and destination of delivery.
4.3. The total amount of the ORDER, which in some cases (at the request of the customer) may include paid delivery of the PRODUCT, is indicated in the “Basket” section in the “Total” line.
5. Payment for the PRODUCTS
5.1. In case of cash payment, the CUSTOMER is obliged to pay the SELLER the price of the PRODUCT at the time of its transfer, and the SELLER is obliged to provide the CUSTOMER with a cash or sales receipt, or other document confirming payment for the PRODUCT.
5.2. In case of a non-cash form of payment, the CUSTOMER’s obligation to pay the price of the PRODUCT is considered fulfilled from the moment the relevant funds in the amount of 100% (one hundred percent) of the prepayment are credited to the SELLER’s settlement account using the details specified in clause 13 (Store details) of this AGREEMENT.
5.3. In case of non-cash form of payment, the delay by the CUSTOMER in payment PRODUCT price for a period of more than 24 hours is a material violation of this agreement. In this case, the SELLER has the right to unilaterally refuse to execute this agreement by notifying the CUSTOMER.
5.4. PRODUCT are delivered to the CUSTOMER at prices, names, in quantity corresponding to the invoice paid by the CUSTOMER.
6. Delivery of the PRODUCT
6.1. Delivery of the PRODUCT to the CUSTOMER is carried out at the address and within the time agreed by the CUSTOMER and the SELLER’s manager when placing the ORDER, or the CUSTOMER independently picks up the product from the SELLER’s warehouse at the address specified in clause 13 (Store details) of this AGREEMENT.
6.2. The exact cost of PRODUCT delivery is determined by the SELLER’s manager when placing an order and cannot be changed after agreement by the CUSTOMER. When placing an order by the CUSTOMER independently on the SELLER’S WEBSITE, the cost of delivery is calculated according to the information provided on the SHIPPING AND PAYMENT page.
6.3. The CUSTOMER’s failure to appear or other necessary actions to receive the PRODUCT may be considered by the SELLER as the PRODUCT’s refusal to execute the AGREEMENT.
6.4. The SELLER is not responsible for the work of postal and transport companies that deliver the PRODUCT to the CUSTOMER, including for failure to meet the delivery deadlines.
7. Product warranties
7.1. The warranty period for the PRODUCT is 7 calendar days from the date of receipt of the product by customer.
If a defect is found, the CUSTOMER must contact the SELLER by phone numbers listed on the WEBSITE. This must be done before the warranty period expires. In case of a manufacturing defect, warranty repairs during the entire warranty period are carried out free of charge. In case of any breakdown after the expiration of the warranty period, the repair will be carried out for a fee, taking into account the cost of materials and the work of the master.
8. The rights and obligations of the parties
8.1. The SELLER undertakes:
8.1.1. Do not disclose any private information of the CUSTOMER and do not provide access to this information to third parties, except as provided by Russian Federation legislation.
8.1.2. Provide the CUSTOMER with the opportunity to receive free telephone consultations by phone numbers indicated on the WEBSITE. The scope of consultations is limited to specific issues related to the fulfillment of the ORDER.
8.2. The CUSTOMER undertakes:
8.2.1. Before concluding the AGREEMENT, familiarize yourself with the content of the offer agreement, the terms of payment and delivery indicated on the WEBSITE.
8.2.2. Provide reliable information about yourself (full name, contacts, e-mail) and details for the PRODUCT delivery.
8.2.3. Accept and pay for the PRODUCT within the terms specified in this AGREEMENT.
8.3. The SELLER reserves the right to change this AGREEMENT unilaterally until the moment of its conclusion.
9. Liability of the Parties and Dispute Resolution
9.1. The Parties shall be liable for non-performance or improper performance of this AGREEMENT in the manner prescribed by this AGREEMENT and the current legislation of Russian Federation.
9.2. The Seller is not responsible for the delivery of the ORDER if the CUSTOMER specified an incorrect delivery address.
9.3. The SELLER is not responsible if the CUSTOMER’s expectations about the consumer properties of the PRODUCT are not justified.
9.4. The SELLER is not responsible for partial or complete failure to fulfill obligations for the delivery of the PRODUCT, if these are the result of force majeure circumstances.
9.5. Placing an ORDER the CUSTOMER is responsible for the accuracy of the information provided about himself, and also confirms that he has read and agrees with the terms of this AGREEMENT.
9.6. All disputes and disagreements arising from the fulfillment by the PARTIES of their obligations under this AGREEMENT shall be resolved through negotiations. If it is impossible to eliminate it, the PARTIES have the right to apply for judicial protection of their interests.
10. Return and Exchange
10.1. The CUSTOMER’s demand for an exchange or return of good quality PRODUCT is subject to satisfaction only in case of remote purchase and if the PRODUCT were not in use, and its consumer properties, tags and seals were preserved.
10.2 If the CUSTOMER received the PRODUCT of inadequate quality (there are manufacturing defects), then he also has the right to return or exchange the PRODUCT for a similar one.
11. Force majeure
11.1. The PARTIES are released from liability for non-fulfillment or improper fulfillment of obligations under the AGREEMENT for the duration of the force majeure. Force majeure means extraordinary and insuperable under the given conditions circumstances that prevent the PARTIES from fulfilling their obligations under this AGREEMENT. These include natural phenomena (earthquakes, floods, etc.), circumstances of public life (military actions, states of emergency, major strikes, epidemics, etc.), prohibitive measures of state bodies (prohibition of transportation, currency restrictions, international sanctions trade ban, etc.). During this time, the PARTIES do not have mutual claims, and each of the PARTIES assumes its own risk of the consequences of force majeure.
12. Duration of the AGREEMENT
12.1. This AGREEMENT comes into force from the moment of contacting the SELLER and placing an ORDER on the WEBSITE, and ends with the full fulfillment of obligations by the PARTIES.
13. Store details
Name of the legal entity: Individual entrepreneur Basovich Veronika Viktorovna
Address: 353204, Krasnodar Territory, Dinskoy district, Dinskaya station, Kirpichnaya street, 62A
Settlement account: 40802810700003417870
Bank JSC “TINKOFF BANK”
TIN of the bank: 7710140679
Bank BIC: 044525974
Bank correspondent account: 30101810145250000974
Legal address of the bank: Moscow, 127287, st. Khutorskaya 2nd, 38A, building 26
Phone: +7 (903) 599-2990